Our Steps to Providing
Once we receive your order, It is wrapped in our designer packaging, including care instructions and
Your order is dispatched within 24 hours on Business days, and 48 hours on Weekends and Holidays, via USPS First Priority. Delivery is 2-5 days, depending on location. We offer UPS Next day for orders that need to get to you quickly, just choose this option when checking out.
Your order has arrived! Enjoy! If you have any questions, or Issues, please contact us within 7 days of delivery. Your Happiness is our First Priority.
Frequently Asked Questions
Do you offer Returns?
After Receiving your Order, you are not completely Happy and Satisfied, we offer a 90 day No Questions asked Return process. Please email us for a return label, we will fulfill request within 3 business days. Refund will only be issued if item is returned unworn. Store Credit will be issued if this cannot be met. Please email with any questions,
What Carrier do you use?
We use USPS First Priority Mail for all orders, unless it is a RUSH order, and for those we use UPS Overnight or 2-day shipping.
HOW DO I CANCEL MY ORDER?
If your order has not shipped, you can sign in to your account and cancel. If your order has shipped, we request that the item is returned before issuing a refund.
Do you Insure all Packages?
We Insure all orders, at no additional charge. If your item is received damaged, email us within 24 hours so we can promptly correct the issue, including sending out a new item right away.
Most of my pieces are made with Gold or Silver filled components, or Raw Brass. All ear wires are .925 Sterling Silver. Each item will have all materials listed, but please email if you need more information.
We adhere to all Industry Standards when Designing Jewelry. We are 100% committed to holding our record as a safe and clean work environment both in Procedures and Policies and will continue to do so. Our Commitment to our Values both to ourselves as a company and to the Environment is one of our core tenets.